*If your authorized repair technician determines that the covered equipment is deemed irreparable, we will give you a credit of $500 towards a replacement equipment by your authorized repair technician. Customer is responsible for costs not covered by the plan or in excess of applicable benefit limits.
**Repair claims are limited to $500 per service call and $2,000 per plan in the aggregate per plan term. Plans are provided by NRG Protects Inc. Independent contractors will be performing various services under the plan. In some instances we may make a cash payment in lieu of repairs or replacement in the amount of actual cost, which may be less than retail, to repair or replace any covered system, component, or appliance.
Once the plan commences, there is a 30-day waiting period before you may request repair services for a claim.
Unless the plan provider elects not to renew the plan, upon expiration of the first year, the plan will automatically renew at the standard rate and terms unless you opt out of the auto-renewal option in writing by mail at P.O. Box 2309, Houston, TX 77252- 2309, by email at cancel@nrgprotects.com or by calling us at 1.855.241.9094. Sales tax will be added in select states.
This is a summary of what the provider will and will not cover under the plan, and is subject to the Terms and Conditions of the plan. The Terms and Conditions may limit the provider's contractual obligations due to coverage caps, coverage exclusions and any cash-back option available under the plan. Please refer to the Sample Terms & Conditions for details.
